Order Tracking

At Mynixa, we want you to stay informed every step of the way.
Tracking your order is simple and gives you peace of mind while your new street-ready gear is on its way.

1. How to Track Your Order

Once your order has been shipped, you will receive a confirmation email with your tracking number and a link to the carrier’s tracking page.
Simply click the link or enter your tracking number on the carrier’s website to see the latest updates on your delivery.

2. Shipping Times

Processing time: 1–2 business days (Mon–Fri)
Delivery time: 2–4 business days (depending on your location)

Orders placed after 3 PM CST will be processed the next business day.

3. Common Tracking Questions

Q: My tracking says “Label Created,” but I haven’t received my package yet.
A: This usually means the carrier has received your shipping label, but your package has not yet been picked up. Please allow 1–2 business days for updates.

Q: My tracking shows “Delivered,” but I haven’t received my order.
A: Check around your delivery area (porch, mailbox, neighbors). If you still cannot find it, contact us immediately at mynixashop@gmail.com so we can assist you.

Q: Can I change my shipping address after placing an order?
A: We can only update your address if the order has not yet shipped. Contact us within 12 hours of placing your order to request changes.

4. Lost or Damaged Packages

If your order is lost, damaged, or stolen, please contact us immediately at:

📧 Email: mynixashop@gmail.com
📞 Phone: +1 (936) 202-3553

We’ll work quickly to replace your items or issue a full refund.

5. Need More Help?

Our customer support team is here for you.
For any questions about your order or tracking status, reach out anytime — we usually respond within 24 hours on business days.